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Privacy

Privacy policy

What we collect, why, and what rights you have under the Privacy Act 2020.

We never ask for account credentials or recovery phrases. Nobody legitimate does.

Reviewed September 2026

New Zealand landscape

ExchangeCrypto NZ operates under the Privacy Act 2020. This policy explains what personal information we handle and what you can do about it. It is deliberately short, because we deliberately collect very little.

What we collect

Nothing from readers by default. You do not need an account to read anything on this site, and we do not ask you to submit personal details to access content.

Email correspondence. If you write to us, we hold your message, your email address and anything you choose to include, for as long as necessary to respond and to keep a record of corrections.

Technical information. Standard web server and analytics information — pages requested, approximate location, browser type, referring page — processed to operate and improve the site. This is aggregate and not used to identify individuals.

What we do not do

  • We do not sell, rent or trade personal information.
  • We do not ask for financial account details, credentials, private keys or recovery phrases. Nobody legitimate ever will.
  • We do not send unsolicited investment offers, and we do not contact people about recovering lost funds.
  • We do not build advertising profiles for resale.

Cookies and analytics

This site is built as static pages and uses minimal client-side scripting. Where analytics are used, they are configured to collect aggregate usage information rather than to identify individuals. You can block or delete cookies through your browser settings; the site is designed to function without them.

Third-party links

We link to external sites including platforms, regulators and government agencies. Once you follow a link, that site's own privacy practices apply and this policy does not. We have no control over what third parties collect.

Storage and security

Information is held on standard hosting and email infrastructure with reasonable safeguards. No system is perfectly secure. Because we collect very little, the practical exposure from any incident is limited.

Your rights

Under the Privacy Act 2020 you may request access to personal information we hold about you and ask for it to be corrected. Email contact@exchangecrypto.nz and we will respond within the statutory timeframe.

If you are not satisfied with our response, you can complain to the Office of the Privacy Commissioner.

Changes

If this policy changes materially we will update this page and its review date. Continued use of the site after a change indicates acceptance of the updated policy.

Frequently asked

Questions Kiwis actually ask

Do you collect personal information?

We do not ask visitors to create accounts or submit personal details to read this site. If you email us, we hold your message and address for as long as needed to respond. Basic technical information such as pages requested is processed to operate the site.

Do you sell data?

No. We do not sell, rent or trade personal information.

How do I request my information or ask for deletion?

Email contact@exchangecrypto.nz. Under the Privacy Act 2020 you have the right to access and correct personal information we hold about you.